Burlington, KY
What an amazing display of customer service. Late Friday afternoon my air conditioner went out I called and in less than an hour they were here to look at my unit when other companies told me it would be 4-5 days before they could get out here. Dennis worked diligently for several hours on getting my unit back up and running when actually it just needed to be thrown out and start over. I can't say thank you enough!
My furnace went out on Saturday.I thought I was out of luck till Monday or I would be charged extra? But i called williams heating+ was taken care of in less than 2 hrs at no extra charge.they kn what they are doing.truely amazing!!! They hv my buisness for life!! Thanks larry+ the whole team!!!
Sharon Campbell
I'm sure if I upgraded furnace to full pump or propane Dennis would be glad to sell me a new furnace. VERY UNETHICAL.
Would never recommend this service! Called to schedule service and voicemail did not work, called again and when reached owner he proceeded to yell and make inappropriate comments and said it was "after hours" and never call him....Of all my years in working with HVAC and similar companies have never been talked to like this before, worst costumer service I have ever seen, will never use them again! Called a competitor in the area and they responded and fixed issue in less than 15 Mins. Unless you want to be berated by the owner, I would recommend calling someone else in the area.
I would highly recommend Dennis Williams Heating and Air Conditioning in Russell Springs, KY. We recently had a new Carrier system installed in our vacation rental condo at Lake Cumberland. Dennis and his employees helped us choose the perfect setup for us. With the new system they installed a programmable thermostat which is great because we can have the condo temperature nice and cool for our guests before they arrive! The cost was very reasonable and the customer service has been excellent.
Now furnace needs repair and Dennis refuses to repair our furnace. It has broken down no less that 5 times in the last 10 years. Dennis claims he no longer deals with oil furnaces. Yet every Carrier dealer I spoke to also no longer deals with oil furnaces they will however respect and honor the work the did by installing the oil furnace they will still maintain their customer base.
Although Dennis is a very nice person. Our family puchased a new Carrier oil fun ace AND air conditioning to complete our homes central heating and air. This was in 2005 when Dennis business was new, it was on Crockett Rd at this time.
Williams Comfort Air is a US General Contractor based in Russell Springs, Kentucky. Williams Comfort Air is located at 2385 Kentucky 80, Russell Springs, KY 42642, USA.
Please contact with Williams Comfort Air using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Williams Comfort Air opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find General Contractor in Russell Springs